{"id":62359,"date":"2021-07-01T10:41:03","date_gmt":"2021-07-01T08:41:03","guid":{"rendered":"https:\/\/orleans-metropole.prep.faire-savoir.eu\/uw-verblijf-voorbereiden\/praktische-informatie\/nos-engagements-pour-votre-accueil\/"},"modified":"2022-03-10T10:42:02","modified_gmt":"2022-03-10T09:42:02","slug":"onze-inzetverplichtingen-om-u-welcom-te-heten","status":"publish","type":"page","link":"https:\/\/orleans-metropole.prep.faire-savoir.eu\/nl\/uw-verblijf-voorbereiden\/praktische-informatie\/onze-inzetverplichtingen-om-u-welcom-te-heten\/","title":{"rendered":"Onze inzetverplichtingen om u welcom te heten"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"62359\" class=\"elementor elementor-62359 elementor-13807\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f0882fc bloc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f0882fc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29325829 zone_txt\" data-id=\"29325829\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-413934ba elementor-widget elementor-widget-text-editor\" data-id=\"413934ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>DE CLASSIFICATIE INZETVERPLICHTINGEN VAN CATEGORIE I<\/strong><\/h2><p>Na de indeling in categorie III in juni 2019, heeft Orl\u00e9ans Val de Loire Tourisme op 1 februari 2022 de indeling in categorie I verkregen.<\/p><p>Orl\u00e9ans Val de Loire Tourisme verbindt zich ertoe:<\/p><ul><li>Zorg voor een comfortabele ontvangstruimte, gratis wifi en een gemakkelijk toegankelijke informatieruimte;<\/li><li>Ten minste 240 dagen per jaar open zijn, met inbegrip van zaterdag en zondag tijdens het toeristische hoogseizoen;<\/li><li>U te verwelkomen met een toeristisch adviseur en een team dat ten minste twee vreemde talen spreekt;<\/li><li>Informeert u gratis over het lokale toeristische aanbod;<\/li><li>Garanderen van de betrouwbaarheid en actualiteit van informatie over het plaatselijke toeristische aanbod;<\/li><li>Zorgen voor de levering van toeristische kaarten, plannen en gidsen op papier;<\/li><li>De toeristische informatie ook op papier te verspreiden, vertaald in ten minste twee vreemde talen;<\/li><li>Om uw brieven en telefoontjes het hele jaar door te beantwoorden;<\/li><li>U toegang geven tot de speciale drietalige website, aangepast voor raadpleging via embedded media;<\/li><li>zijn toeristische informatie jaarlijks bijwerken;<\/li><li>Het volledige gekwalificeerde aanbod van zijn interventiezone aan alle klanten voorstellen;<\/li><li>Behandel uw klachten en meet uw tevredenheid;<\/li><li>Het aanbieden van een toeristische informatiedienst waarin de nieuwe informatie- en communicatietechnologie\u00ebn zijn ge\u00efntegreerd;<\/li><li>Vergemakkelijk uw procedures;<\/li><li>Respecteer de eisen van het keurmerk voor kwaliteitstoerisme.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2db816a5 elementor-section-full_width bloc13 elementor-section-height-default elementor-section-height-default\" data-id=\"2db816a5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-211b18e0\" data-id=\"211b18e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1bd0a0d9 section_boxed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bd0a0d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-560b8bae\" data-id=\"560b8bae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-723bfc1e elementor-widget elementor-widget-image\" data-id=\"723bfc1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1170\" height=\"600\" src=\"https:\/\/orleans-metropole.prep.faire-savoir.eu\/assets\/uploads\/2021\/07\/orleans-metropole.rec.faire-savoir.com-nos-engagements-pour-votre-accueil-office-de-tourisme-dorleans-orleans-metropole.jpg\" class=\"attachment-full size-full wp-image-13814\" alt=\"Office de Tourisme d&#039;Orl\u00e9ans \u00a9 Orl\u00e9ans M\u00e9tropole\" srcset=\"https:\/\/orleans-metropole.prep.faire-savoir.eu\/assets\/uploads\/2021\/07\/orleans-metropole.rec.faire-savoir.com-nos-engagements-pour-votre-accueil-office-de-tourisme-dorleans-orleans-metropole.jpg 1170w, https:\/\/orleans-metropole.prep.faire-savoir.eu\/assets\/uploads\/2021\/07\/orleans-metropole.rec.faire-savoir.com-nos-engagements-pour-votre-accueil-office-de-tourisme-dorleans-orleans-metropole-1024x525.jpg 1024w, https:\/\/orleans-metropole.prep.faire-savoir.eu\/assets\/uploads\/2021\/07\/orleans-metropole.rec.faire-savoir.com-nos-engagements-pour-votre-accueil-office-de-tourisme-dorleans-orleans-metropole-117x60.jpg 117w, https:\/\/orleans-metropole.prep.faire-savoir.eu\/assets\/uploads\/2021\/07\/orleans-metropole.rec.faire-savoir.com-nos-engagements-pour-votre-accueil-office-de-tourisme-dorleans-orleans-metropole-768x394.jpg 768w, https:\/\/orleans-metropole.prep.faire-savoir.eu\/assets\/uploads\/2021\/07\/orleans-metropole.rec.faire-savoir.com-nos-engagements-pour-votre-accueil-office-de-tourisme-dorleans-orleans-metropole-380x195.jpg 380w\" sizes=\"(max-width: 1170px) 100vw, 1170px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-69cd6b14 bloc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69cd6b14\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-345a315f zone_txt\" data-id=\"345a315f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a2eec84 elementor-widget elementor-widget-text-editor\" data-id=\"6a2eec84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>DE INZETVERPLICHTINGEN VAN HET KWALITEITSHANDVEST ACCUEIL PARTENAIRE TOURISME 2022<\/strong><\/h2><ol><li>Verwelkom onze bezoekers met vriendelijkheid en hoffelijkheid.<\/li><li>Het ontvangen van toeristen in een plaats en omgeving (hotel, restaurant, winkel&#8230;) schoon en aangenaam.<\/li><li>Wees alert op hun verzoeken en geef ze persoonlijk kwaliteitsadvies.<\/li><li>Stel, toon en respecteer schema&#8217;s die aangepast zijn aan de toeristische activiteit.<\/li><li>Geef informatie over toeristisch potentieel (sites, activiteiten, restaurants, winkels&#8230;) van de M\u00e9tropole.<\/li><li>Besteed bijzondere aandacht aan buitenlandse klanten: vreemde taal begrippen, of zelfs de vertaling van communicatiemiddelen (menu&#8217;s, displays, prijzen, enz&#8230;).<\/li><li>Om de bezoeker te kunnen informeren over de geografische ligging van het VVV-kantoor, de parkeermogelijkheden of de situatie van de openbare toiletten.<\/li><li>Accepteren, volgen en beheren van klachten voor verbetering.<p>Lokale spelers in Toerisme, partner worden!<\/p><p>Contact: G\u00e9raldine Chatelier Tel. 02.38.24.01.62 &#8211;\u00a0<a href=\"mailto:gchatelier@tourisme-orleans.com\">gchatelier@tourisme-orleans.com\u00a0<\/a><\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcd1b1b elementor-section-full_width bloc6 elementor-section-height-default elementor-section-height-default\" data-id=\"bcd1b1b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-527aafa7\" data-id=\"527aafa7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-391ea7e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"391ea7e4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-108043d3\" data-id=\"108043d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a83e879 elementor-widget elementor-widget-text-editor\" data-id=\"2a83e879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Gezondheidsinformatie COVID-19<\/strong><\/p><p>In het kader van de maatregelen om de verspreiding van het Covid-19 virus tegen te gaan, zal het team van Tourisme van de Val de Loire van Orl\u00e9ans alles in het werk stellen om u tijdens uw verblijf te verwelkomen en te begeleiden, overeenkomstig het gezondheidsprotocol dat door onze nationale federatie is vastgesteld en door de staat is gevalideerd: verplicht dragen van maskers, tonen van barri\u00e8regebaren, verstrekking van hydro-alcoholische gel, paden en inrichting van de ontvangstruimten om sociale afstand mogelijk te maken, enz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ef187ab elementor-section-full_width bloc9 elementor-section-height-default elementor-section-height-default\" data-id=\"2ef187ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27e92919\" data-id=\"27e92919\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6318b27f titre elementor-widget elementor-widget-text-editor\" data-id=\"6318b27f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Dit zal u misschien <strong>ook leuk vinden<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2af38401 bloc9_carrousel elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-widget elementor-widget-slides\" data-id=\"2af38401\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;arrows&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-c9737db swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Espace accueil Office de Tourisme d&#039;Orl\u00e9ans \u00a9 Orl\u00e9ans M\u00e9tropole\"><\/div><a class=\"swiper-slide-inner\" href=\"https:\/\/www.tourisme-orleansmetropole.com\/nl\/uw-verblijf-voorbereiden\/praktische-informatie\/onze-inzet-voor-de-aanpak-van-kwaliteitstoerisme\/\"><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Onze inzet voor de aanpak van kwaliteitstoerisme<\/div><div  class=\"elementor-button elementor-slide-button elementor-size-sm\">Cliquer ici<\/div><\/div><\/a><\/div><div class=\"elementor-repeater-item-d2c393e swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Office-de-Tourisme-d&#039;Orl\u00e9ans-\u00a9-Orl\u00e9ans-Val-de-Loire-Tourisme\"><\/div><a class=\"swiper-slide-inner\" href=\"https:\/\/www.tourisme-orleansmetropole.com\/nl\/uw-verblijf-voorbereiden\/praktische-informatie\/ons-vvv-kantoor\/\"><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Ons VVV-kantoor<\/div><div  class=\"elementor-button elementor-slide-button elementor-size-sm\">Cliquer ici<\/div><\/div><\/a><\/div><div class=\"elementor-repeater-item-5d59018 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Place du Martroi \u00e0 Orl\u00e9ans centre\"><\/div><a class=\"swiper-slide-inner\" href=\"https:\/\/www.tourisme-orleansmetropole.com\/nl\/uw-verblijf-voorbereiden\/praktische-informatie\/\"><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Praktische informatie<\/div><div  class=\"elementor-button elementor-slide-button elementor-size-sm\">Cliquer ici<\/div><\/div><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Vorige slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Volgende slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DE CLASSIFICATIE INZETVERPLICHTINGEN VAN CATEGORIE I Na de indeling in categorie III in juni 2019, heeft Orl\u00e9ans Val de Loire Tourisme op 1 februari 2022 de indeling in categorie I verkregen. Orl\u00e9ans Val de Loire Tourisme verbindt zich ertoe: Zorg voor een comfortabele ontvangstruimte, gratis wifi en een gemakkelijk toegankelijke informatieruimte; Ten minste 240 dagen [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":62360,"parent":62356,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-62359","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Onze inzetverplichtingen om u welcom te heten - Orl\u00e9ans Val de Loire Tourisme<\/title>\n<meta name=\"description\" content=\"Onze inzetverplichtingen van de classificatie van categorie I en die van het kwaliteitshandvest.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/orleans-metropole.prep.faire-savoir.eu\/nl\/uw-verblijf-voorbereiden\/praktische-informatie\/onze-inzetverplichtingen-om-u-welcom-te-heten\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Onze inzetverplichtingen om u welcom te heten - 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